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Terms and Conditions
Please refer to the following terms and conditions for Terms of Service, Privacy Policy and Terms of Return Policy
Terms of Service
1. Acceptance of Terms
By accessing and using the IT and Animation services provided by Shidul Industries (OPC) Private Limited, you acknowledge and agree to these Terms of Service. If you do not agree with these terms, please refrain from using our services.
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2. Service Description
Shidul Industries (OPC) Private Limited offers a range of IT and Animation services, including but not limited to Full Stack Development, Web Development, eCommerce Websites, Custom API Integration, Machine Learning and Artificial Intelligence Integration, 3D Animation, Graphic Design, Concept Art, UI/UX Design, Game Art, and Custom Web Solutions.
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3. Use of Services
You agree to use our services for lawful purposes and in compliance with all applicable laws and regulations. You may not use our services to transmit any content that is unlawful, harmful, offensive, or infringes upon the rights of others.
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4. Intellectual Property
All intellectual property rights associated with our services, including but not limited to software, designs, graphics, and content, remain the property of Shidul Industries (OPC) Private Limited. You may not reproduce, modify, distribute, or otherwise use our intellectual property without explicit consent.
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5. Privacy and Data
We take user privacy seriously. Our Privacy Policy outlines the collection, use, and protection of personal and non-personal information. By using our services, you consent to the practices described in our Privacy Policy.
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6. Payment and Fees
For services requiring payment, you agree to pay the specified fees in accordance with our pricing structure. Additional fees may apply for extra services or work beyond the agreed-upon scope.
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7. Limitation of Liability
Shidul Industries (OPC) Private Limited will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services. We strive to provide accurate and reliable services, but we cannot guarantee uninterrupted access or error-free operation.
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8. Termination
We reserve the right to suspend or terminate your access to our services at our discretion, with or without cause and without notice.
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9. Changes to Terms
Shidul Industries (OPC) Private Limited reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
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10. Contact
For any questions or concerns regarding these Terms of Service, please contact us at contact@shidul.com
Privacy Policy
Effective Date: 20th August 2023
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1. Introduction
Welcome to Shidul Industries (OPC) Private Limited ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when accessing our website and utilizing our IT and Animation services.
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2. Information We Collect
We may collect various types of information from you, including:
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Personal Information: Name, email address, contact number, etc.
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Usage Information: Log data, IP address, browser type, pages visited, etc.
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Payment Information: Payment details, billing address, etc.
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Communication Information: Emails, messages, chat transcripts, etc.
3. How We Use Your Information
We use the collected information for the following purposes:
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Providing and improving our services
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Responding to your inquiries and requests
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Processing payments and invoices
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Sending updates and promotional content
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Monitoring and analyzing website usage
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of data transmission over the internet is completely secure.
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5. Disclosure to Third Parties
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business and delivering services to you.
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6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage information. You can manage your cookie preferences through your browser settings.
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7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of linked websites before providing any personal information.
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8. Your Choices
You have the right to access, update, correct, and delete your personal information. You can also opt-out of receiving promotional emails from us by following the instructions provided in our communications.
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9. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website, and the revised policy will be effective immediately upon posting.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@shidul.com
Cancellation and Refund Policy
Effective Date: 20th August 2023
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1. Cancellation Policy
You have the right to cancel your service subscription or request the cancellation of a project by providing written notice to Shidul Industries (OPC) Private Limited ("we," "us," or "our"). Depending on the service or project, cancellation terms and conditions may apply. Please review the specific terms provided during the initial engagement or in the service agreement.
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2. Refund Policy
Our refund policy varies based on the type of service or project you've engaged with us for:
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Monthly Subscription Services: If you cancel a monthly subscription service within [Number] days of the subscription renewal date, you will be entitled to a prorated refund for the remaining unused period. No refunds will be issued for cancellations made after [Number] days of the subscription renewal date.
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One-Time Services or Projects: For one-time services or projects, refunds may be considered on a case-by-case basis. Factors such as the stage of the project, resources allocated, and work completed will be evaluated to determine eligibility for a refund.
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3. How to Request Cancellation and Refund
To request cancellation and a potential refund, please send a written notice to contact@shidul.com. Include your name, contact information, service or project details, and the reason for cancellation.
We will review your request and respond within 15 business days.
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4. Non-Refundable Items
Certain services, products, or digital goods may be labeled as non-refundable. These items are clearly indicated before purchase, and refunds will not be provided for such items unless explicitly stated otherwise.
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5. Changes to this Policy
We reserve the right to modify this Cancellation and Refund Policy at any time. Updates will be posted on our website, and the revised policy will be effective immediately upon posting.
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6. Contact Us
If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at contact@shidul.com.